About the Company & Role:
Ashika Group is a 28+ years old diversified financial services group offering services including Brokerage, Lending, Investment Banking, Wealth Management and Asset Management.
Ashika Stock Broking, the broking vertical of Ashika Group is the largest retail stock broker in East India. Dhanush is Ashika Stock Broking’s cutting-edge B2C stock trading app, which provides users access to multiple asset classes (such as equity markets, commodity, currency, mutual funds, etc.) on a single platform.
As a Product Manager of Dhanush, you will play a critical role in shaping and enhancing the Dhanush app experience. Your analytical skills and market insights will drive product improvements, enhance user experiences, and contribute to the overall success of our platform.
Market Research: Conduct in-depth research on financial markets, competitor apps, and industry trends to identify opportunities for product enhancements and new features. Provide insights on competitive advantages and gaps to help guide product strategy.
Data Analysis: Analyze user behavior, trading patterns, and app usage data to extract valuable insights. Translate data into actionable recommendations for the product development team.
Feature Development: Collaborate with cross-functional teams, including developers and designers, to conceptualize, plan, and prioritize new app features or enhancements based on market insights and user feedback.
User Feedback Analysis: Collect and analyze user feedback and reviews to identify pain points and areas for improvement. Use feedback to drive product optimization.
Customer Support: Develop a streamlined dashboard for our customer support team, ensuring efficient problem resolution within defined timeframes. Get a deep understanding of customer issues, familiarity with our support team’s needs, and comprehensive system knowledge.
Performance Monitoring: Monitor key performance indicators (KPIs) related to user engagement, trading activity, and app performance. Identify anomalies and propose strategies for improvement.
Qualifications & Requirements:
– Bachelor’s/Master’s degree in Engineering or Management
– 1-5 years of experience as a Product Manager
– Experience in B2C segment
– Excellent communication skills with the ability to convey complex ideas effectively. Role will involve coordinating with various stakeholders.
– Team player with the ability to work collaboratively in a fast-paced environment.
– Knowledge of financial markets, trading, and investment principles is preferred but not required
– Persistence and a whatever-it-takes approach to ensure that your product is successful.
– Having personal experience in Online Trading will be an added advantage
– Knowledge of Firebase Analytics is an added advantage
Kolkata or Mumbai